Terms & Conditions

1. Services

We provide mobile skin treatments across Oxfordshire. All services are delivered by qualified professionals under strict safety standards.

2. Client Responsibilities

• Provide accurate health and treatment history.
• Follow pre- and post-treatment advice.
• Commit to your personalised skincare plan where applicable.

3. Bookings, Cancellations & Refunds

• Bookings confirmed upon deposit (if applicable).
• 24 hours notice required for cancellations.
• Late cancellations or no-shows may incur fees.
• Refunds not available for completed services.

4. Mobile Treatment Requirements

• A clean, private, well-lit treatment space must be provided.
• Power access required.
• Unsafe environments may lead to refusal of service.

5. Payment

Payment due on the day of treatment via agreed method.

6. Health & Safety

We operate with full compliance to UK hygiene and safety standards.

7. Privacy

See our Privacy Policy for data handling and protection details.

8. Limitation of Liability

We cannot guarantee specific treatment outcomes. No liability accepted for indirect or consequential losses.

9. Intellectual Property

Content on this site is owned by Concierge Aesthetics or used under licence or with permission.

10. Changes to These Terms

We may revise these Terms as needed. Continued use of our site or services confirms acceptance of updated terms.